-  Nola Hair  is not liable and does not provide any warranty on chemically treated hair that is dyed, bleached, relaxed, etc. This also applies to customized closures, frontals.

- once a pre-order is placed, orders cannt be cancelled, as the products are custom orderd.

- We do NOT give any refunds for used or worn hair.

- Due to hygiene hair can NOT  be exchanged, returned or refunded.

- Sale items cannot be returned, exchanged or refunded.

- The validity of a  voucher is 6  months.

- the processing time for pre-orders is 1 day, after this time orders cannot be cancelled or refunded.

- Pre-orders take 9-15 business days to be shipped out, no weekends included.

- For any questions regarding orders send a email to info@nolaluxuryhair.com
We are doing out ultimate best to respond to all emails within 24-48 hours!